Navneet S Kre

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| map-marker Meerut, Uttar Pradesh

Tyres warranty

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Yokohama Tire Corporation - Tyres warranty
Original review Mar 03, 2024
मन यकहम कपन क मल कय थ क मझस समपरक कर, कयक मन 21 जन 2021 म मन यकहम कपन क टयर लए और टयर कट फट गए ह इसलए मझ टयर क रपलसमट करन ह लकन आप लग क घटय सरवस क वजह स मर टयर रपलसमट नह ह रह ह।
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User's recommendation: No recommendation, worst service

Eduardo P Hse

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Verified Reviewer
| map-marker Quincy, Massachusetts

Tire make a lot noise

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13 days ago I purchased 4 geolander ht for my highlander at town fair tires in Quincy/MA. Since I installed and aligned these tires started to make a lot noise, vibration and smell rubber, specially high speed. Contacted the yokohama manufacturer and Town Fair Tires. The noise is unacceptable!!! Please, for God Suck, do not buy this tire
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Loss:
$862
Pros:
  • Disrespect costumer
Cons:
  • Tires no quality

Preferred solution: Full refund

User's recommendation: Tires male a lot noise and vibration

Eduardo P Hse

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Verified Reviewer
| map-marker Boston, Massachusetts

Tire make a lot noise

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Purchased these tires (Geolande HT) 13 days ago and started make a lot noise and vibration. Make alignment and everything. Contacted the manufacturer and created a case. As well contacted Town Fair Tires. Please do not buy this tires. Garbage!!!
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User's recommendation: Do not buy!

SUKHAVASI V Zqe

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Verified Reviewer
| map-marker Subedari, Telangana

Subject:- Loss of Tyre button completely replace the 2 tyre request – Regard.

I the under signed father of owner of the FORD IKON car, I have purchase the Two tyre of Yokohama company tyres for my Car per 5,200/- total 1,400/-. And other charge Rs.600.00. Total bill amount of Rs.11,000/-. I have got fixed the tyre at front part of my car at USHASRI WHEELS at TRR Complex, FCI Bypass Road, Khammam town Telangana Pin:507003 Ph.No.955015****, on Dt.16-04-2023 is evident under Bill No.65, GST.No. 36ALPPT0768GIZK Dt. 16-04-2023 and I have travelled in my car 470 kilometers about from fixing the tyres I asked so many time about my car tyres and he said that I purchased at TIRULMALA TYRES, Near: D-MART at HANUMAKONDA, Owner RAJESH, Contact No. 709364****, My surprise I found New tyres button totally collapsed. The Two tyres which were purchased by me pertaining to No 1 through no of you have been spoiled and I cannot use the set tyres further I use the tyres these is possible of accident due to front tyres. Impact there is manufacturing defect of the No.1 company tyres both of you here by requested to replace tyres with good manufacturing quality or return the amount both of on account defiancy of service or defect of product both of your, here by replace the tyres by fixing No.1 of your company tyres, within 10 Days of receipt of this application filing which I have take necessary action under Civil and Criminal Laws. When you will be liable for the cause and consequence thereof.
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Mike L Ayb

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Verified Reviewer
| map-marker Buford, Georgia

New tires having drone and out of balance noise issues

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I purchased a set of yokohama geolander at go15 from my local Toyota dealership and had them install them and had alignment done. Only have 1k miles on them but around 15mph up to 20mph they drone some and have an almost out of balance sound. It goes away after passing 30mph and cannot hear any drone over 30mph either. Ive addressed toyota and they said the psi was a bit high from installation(40psi) and they reduced it to around 35psi each tire but still has some noise issues. Is this to be expected with only 1k miles on them? The first few days after installation there was no noise issue but after about a week it started up and has gotten louder. Any help would be great
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Loss:
$1200
Pros:
  • Nice performance
Cons:
  • Loud noise less than 1k miles

Preferred solution: Replacement of simila or equal value tires if issue cannot be fixed

User's recommendation: Double check after installation for correct psi to avoid my issues

Tim U Agd

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Verified Reviewer
| map-marker Charleston, West Virginia

4 new tires one was bad . Zero help from yokohama customer service

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Customer service is the worst ive ever delt with . I will never buy a yokohama tire or product again Yokohama makes and sells garbage tires and will not stand behind them .
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User's recommendation: Dont buy yokohama . Buy from a tire Co that takes care of there customers

Ankush G Ifh

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Verified Reviewer

Tyres warranty

Yokohama dealer not solve my problem, please solve my problem. Iam from bathinda(punjab) tyre dealer not changed my tyre tyre is in warranty
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Loss:
$50

Preferred solution: Full refund

Arif H Nln

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Verified Buyer
| map-marker Jammu, Jammu & Kashmir

Tire complaint

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Yokohama Tire Corporation - Tire complaint
Yokohama Tire Corporation - Tire complaint - Image 2
Yokohama Tire Corporation - Tire complaint - Image 3
Yokohama Tire Corporation - Tire complaint - Image 4
Yokohama Tire Corporation - Tire complaint - Image 5
My tire is popup from one side. .i purchased that tire on 06/11/21. But on 03/11/22 it get pop up from one side.but there is no appropriate system in yokohama to resolve it .there is to custmer care service no. Deailer is out of station . He said i came to the store by 10 days afte that come to me , company didn't pass this tire or claim it , its too difficult bya tire hav approx 80% rubber on it ,why thi is happening. Am too disappointed.
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Preferred solution: I dont want refund , i want replacement

User's recommendation: Buy at your own risk. Tire is too good but service is worst

Anonymous
map-marker Chicago, Illinois

As of 9/27 they have failed to even contact me.

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I purchased two steer tires for 2019 T-680. Ive had a shake since they were installed. Two different tire shops (Loves) have refused to help without Yokohamas approval. They cant reach anybody and I cant either.
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User's recommendation: Buyer beware

Satyam T Btk

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Verified Reviewer
| map-marker Salem, Virginia

Complain against dealer , I have buy Yokohama tire.. But it cut within 22 days... And dealer said this tier had no gurantee of cut...and he misbehaving with me

Yokohama Tire Corporation - Complain against dealer , I have buy Yokohama tire.. But it cut...
Yokohama Tire Corporation - Complain against dealer , I have buy Yokohama tire.. But it... - Image 2
175/60 R15 A30 TL sir i m from lucknow and i buy Yokohama tire but it cut within 22 days... And when I go for exchange dealer said Yokohama not give any gurantee of cut... Dealer not change it... That is why I started use other company tire...sir i want my cash back from dealer .. Because this company have given unconditional qurantee
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Loss:
$5600
Cons:
  • Make a good dealer

Preferred solution: Full refund

User's recommendation: Don't buy this tire

Ashish K Fjs

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Verified Reviewer

Pathetic Service

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Original review Nov 23, 2022
I live in Pune, India. I purchased this tire considering it's unconditional warranty and after using it for 6 month tire got burst on highway due to a pothole on road. I made a claim for replacement and it's 3 weeks I am still chasing dealer, area manager and company to get my tire without any luck.
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Preferred solution: Deliver product or service ordered

Harry D Lqr

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| map-marker Mohali, Punjab Province

Tyre bubble

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Yokohama Tire Corporation - Tyre bubble
I bought a new tire 1 year ago and now there are bubbles in the tyre. and the shopkeeper is saying that I will not change.
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Loss:
$120
Cons:
  • Bad service after bought tyre

Preferred solution: Price reduction

User's recommendation: No one buy new tyre

1 comment
Mykiah Nis

Maire shath bhi ye hi problem hai

Madhusoodan A

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Verified Reviewer
| map-marker Kannur, Kerala

Replacement of tyre with bubbles

From A.Madhusoodanan Priyam Pinarayi po Pin 670741 To, The Manager Yokohoma India pvt ltd Sir, Sub .formation of bubbles in 235-**-**yokohoma G015 tyres Ref: bill dated 29/07/2022, invoice No 1174 of Mukkam tyres Thalasseri As per the above ref I had bought 4 tyres for my SUV from Mukkam tyres Thalasseri and it cost Rs 42400/-now before completing 15000 thousand km of running, bubbles appeared on one of the tyres.I approached and request the Mukkam tyres Thalasseri to replace it,but they rejected my plea.thats why now am asking you to do me the favour of replacing the tyre at the earliest.I believe you will do the same to protect your reputation good will,and custumer satisfaction. Anticipating a favourable decision from you Yours faithfully A.Madhusoodanan
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KNV N
map-marker Chennai, Tamil Nadu

The tyres have started chipping off after 40000 kms.

I replaced the front two original tyres ofv my Innova Crysta with Yokohama tyres when I had done 28000 kms. I the last six years after fitting Yokohama tyres I I have done only 40k kms. The tyres surface has started chipping off. At the time of purchase i was assured that it would last for 1 lakh kms and for 8 years! I am disappointed with its condition. The original tyres fitted at the rear two wheels have no problem till datec
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Loss:
$200

Preferred solution: Full refund

Salman M Acg
map-marker Dahod, Gujarat

Very very bed service

They don't give replacements soon and the tires get bad The service is also not good, we do not have any kind of support
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Loss:
$15000
Pros:
  • Bed service
Cons:
  • Help

Preferred solution: Full refund

Anonymous
map-marker Mangalore, Karnataka

Worst response

In tires I had buyer 2 Yokohama tires 215/55 R15 and it has warranty from 3days im waiting for warranty but no one is responding I was going to buy continental tires but my friend told to buy Yokohama tires but u have only used 1000 kms in tires bobble has come I'm asking Yokohama company what type of tires are u manufacturing I used continental tires for 160000kms but Yokohama 1000kms dear customer Yokohama have bad warranty and no quality tires they have useless of buying customers do not buy Yokohama tires and if I call to customer care no one is responding to calls from morning to night what are they doing
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User's recommendation: Do not buy Yokohama tires

About

Summary

Yokohama Tire Corporation is a manufacturing and marketing arm of The Yokohama Rubber Co., Ltd., Tokyo. The company is based in Santa Ana, California. It sells premium tires for high-performance, passenger car, light truck, commercial trucks and buses, and off-the-road since 1917. The company offers comprehensive support to its clients and allows to register the tires, leave reviews, learn about warranty and conditions applied, complete surveys and buy merchandise. Tire finder section of the site provides all details about all tires manufactured and sold by Yokohama. Yokohama Tire Corporation runs regular promotions on its tires. Discounts can be redeemed online or by mail.

Yokohama Tire Corporation reviews and complaints

Yokohama Tire Corporation is ranked 266 out of 1161 in Auto Parts and Accessories category

Area Served

Asia

Payment Methods

VISA

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